If you drive around Karachi, one thing is becoming clear: the era of roadside ticketing by hand may be giving way to something far more automated. The provincial government of Sindh has launched a new e-challan traffic system as part of the Karachi Safe City Project, and here is everything you need to know.

What is the E-Challan System?
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- The system kicks in with 1,076 cameras already installed along major thoroughfares in the first phase. A full rollout aims to reach 12,000 cameras across the city, including toll plazas. (DAWN)
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- Once a violation is detected, a challan (traffic ticket) is issued digitally and mailed to the address linked with the vehicle’s number plate, as recorded in the Sindh Excise & Taxation Department database.
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- The payment window: You have 21 days to pay. But if you settle within 14 days, you unlock a 50% waiver. Miss the 21-day window, and the amount doubles from day 22.
How to Appeal If You Think It’s Unfair
Mistakes happen. If you believe the ticket was wrong:
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- There are appeal desks at 11 police stations across Karachi (addresses printed on the back of the challan) where you can register a complaint.
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- A three-member committee (led by a senior superintendent of police and a CPLC official) reviews appeals. Processing takes ~3-4 days, and during that time, the 21-day timer is paused.
What Happens If You Don’t Pay
This isn’t just “ignore & move on” territory:
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- Non-payment for three months can result in your driver’s license being suspended.
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- More serious: After six months, the issue can escalate to the National Database & Registration Authority (NADRA) to block your CNIC (national ID).
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- A demerit-points scheme is also built in: accumulate 30 demerit points in a year, and your license can be suspended.
Why This Matters: Fear, Responsibility & Accountability
According to senior officials, the goal is threefold:
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- Fear: Knowing cameras are watching may make drivers think twice. Dawn
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- Responsibility: Drivers become aware that their actions are being recorded.
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- Accountability: No more discretion left to individual traffic officers on the road; it’s about uniform enforcement and transparency.
Additionally, citizens can use the Trax4Citizens app (via Sindh Police) to:
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- Register with CNIC, mobile number, and email.
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- View vehicles registered under your CNIC.
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- Track violations and warnings, understand driving patterns, and take proactive steps to avoid future tickets.
What Drivers Should Do Now
Here are some actionable tips for motorists in Karachi:
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- Stay extra vigilant for traffic rules, speed limits, lane discipline, and signals. With automated monitoring, small errors may trigger a challan.
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- Ensure your vehicle’s registration address is up to date with the Excise & Taxation Department so you receive any notices.
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- Download and register on the Trax4Citizens app, especially if you drive more than one vehicle or own commercial vehicles.
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- If you get a ticket, act swiftly. Pay within 14 days to benefit from the 50% waiver.
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- If you believe the ticket is incorrect, use the official appeal process early; it freezes the clock and can save you headaches.
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- Maintain your driving behavior long-term: remember the demerit-points system is real, and accumulation may affect your license.
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- Keep documentation: if you appeal, retain proof of your case (photos, timings, etc.) in case it’s needed.

Karachi’s new e-challan system marks a significant shift from the old manual enforcement model to a more tech-driven, transparent approach. For drivers, that means less “friendly” discretion and more predictable, automated accountability.
If you drive in Karachi, it’s no longer just about “avoiding the traffic cop”; it’s about being law-aware, rule-aware, and digitally ready. Follow the rules, stay informed via the app, and you should navigate this transition smoothly.
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